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This article was originally published in on April 23, 2019, but was updated after the Indian election and republished here. Rohit Chopra is an associate professor in the Department of Communication at 糖心传媒 and a Faculty Scholar at the Markkula Center for Applied Ethics. Views are his own.
A general election in India, the world’s most populous democracy, seems a theoretical impossibility. Collecting the votes of nearly a billion people across a staggeringly diverse subcontinent has for more than half a century faced challenges of , , , and .
This year, a new challenge has arisen in the form of social media—specifically the text messaging app WhatsApp, owned by Facebook. Hate speech, disinformation and scary rumors on the platform are already responsible for violence and deaths in India.
I have been studying the impact of the internet on Indian political, cultural and social life for the better part of two decades. Under the strict protocols of the Election Commission of India, voting has proved one of the more . Voters turn out in large numbers, , making the process and its results a fascinating study and experiment in Indian politics.
The 2019 parliamentary elections, now underway, will show how social media affects Indian democratic life. They will also provide additional information about the nature of technological threats to democracy in general.
Indian social media in 2014
Two years before in an attempt to , social media played a critical role in Indian politics. It helped the Hindu nationalist Bharatiya Janata Party and its , Narendra Modi, come to power, though in a different way than the U.S. experienced.
In India, the Bharatiya Janata Party ran a on Facebook and, to a lesser extent, Twitter. The party’s online efforts complemented and supplemented its equally well-orchestrated campaign on the ground. The Bharatiya Janata Party’s trained social media teams, and a veritable army of enthusiastic volunteers, ensured that was much more active than its rivals.
The Bharatiya Janata Party’s information technology group, as well as the party’s supporters, . They unleashed an often abusive barrage of criticism at the Congress Party, then-incumbent Prime Minister Manmohan Singh and other Bharatiya Janata Party opponents.
In the lead-up to the 2019 election, social media is being used in a . The Bharatiya Janata Party even , which is and about non-Hindus, posted by party members and supporters. More broadly, WhatsApp is being used to disseminate rumors and disinformation to , particularly about people who are perceived as outsiders.
This connects with the Bharatiya Janata Party’s main message that Hindus should have first claim over India and that India should be a , rather than a secular state governed by a diverse range of voices. The chief opposition, the Congress Party, of reach and skills at weaponizing social media.
Threats of violence
Online, the Bharatiya Janata Party’s blurs lines between troublemakers, genuine supporters and party officials. Their collective intensity, especially about Hindu nationalism, has —including social media platforms, law enforcement officials and ordinary citizens.
The danger is real. By one count, the use—or misuse—of WhatsApp has already in India. Many of these are not political events, but rather because of spread through WhatsApp messages carrying allegedly coming to rural communities to kidnap children.
It’s not clear yet whether WhatsApp’s remedial measures, such as , will effectively counter the dissemination of dangerous and fake information. Earlier restrictions—including —did not.
Getting benefits but avoiding responsibility
Of course, media technologies do not make anything happen by themselves. Their effects depend on how they’re used. In the Indian context, Modi’s Bharatiya Janata Party-led coalition government and its digital allies have and virulence against minorities, particularly Muslims and the members of the lowest caste, called Dalits.
As a result, it’s easy for party members and social media volunteers to use digital platforms like WhatsApp and Facebook to . In the run-up to the election, they have created a climate of , fear and paranoia in which cannot be distinguished from credible facts.
My own research, , suggests that the decentralized nature of online networks has allowed the Bharatiya Janata Party government to benefit from hateful and violent messages sent out by other hardline Hindu nationalist groups, while being able to avoid accountability or responsibility for those messages. It also enables the Bharatiya Janata Party to benefit politically from religious violence while at the same time diverting blame to WhatsApp or Facebook.
These developments in India raise deeper questions about the nature of social media communications. In particular, these abuses of social media may cause people to rethink the relationship between free speech - including forwarding messages from others - and violence. The outcome of the Indian election - won comprehensively by the Hindu Rightwing BJP - is just one indication of how societies are being reshaped in complex, and often troubling, ways by social media technologies.